Privacy policy
1. Responsible person
a-bikeshop e.U.
Village 42, 6343 Erl, Austria
E-Mail: bikebedo@gmail.com
Phone: +43 660 922 3017
2. Hosting
Our website is hosted by a European hosting provider. All data is processed exclusively within the EU. The hosting provider processes server log files (IP address, date, time, browser, operating system) for technical security in accordance with Art. 6 para. 1 lit. f GDPR.
3. Cookies
We use cookies to provide basic functions and - with consent - to process analysis and marketing data.
Legal basis:
- Necessary cookies: Art. 6 para. 1 lit. f GDPR
- Analysis/marketing: Art. 6 para. 1 lit. a GDPR
Visitors can change or revoke their consent at any time via the cookie banner.
4. Web analysis with Google Analytics 4
We use Google Analytics 4 with IP anonymisation. Processing only takes place with consent via the cookie banner (Art. 6 para. 1 lit. a GDPR).
Data may be transferred to Google servers in the USA based on the EU-US Data Privacy Framework.
Visitors can deactivate tracking at any time via the cookie settings.
Further information:
https://policies.google.com/privacy
https://support.google.com/analytics
5. Web analysis with Matomo (hosting-based)
Our website also uses Matomo for anonymised analysis. The IP address is shortened, data is not passed on to third parties and is stored exclusively in the EU.
Legal basis: Art. 6 para. 1 lit. a GDPR.
Opt-out (deactivate tracking)
Visitors can deactivate tracking at any time:
Deactivate tracking
(link in the editor with: )
Notes:
- If only required cookies have been accepted in the cookie banner, Matomo is automatically deactivated.
- Adblockers can prevent tracking; orders are still counted in sales statistics.
6. Contact form
When using the contact form, we process the data provided (name, e-mail, message) to process the enquiry.
Legal basis: Art. 6 para. 1 lit. b GDPR.
7. Newsletter
When registering for the newsletter, we store the e-mail address and, if applicable, the name. Registration takes place via double opt-in.
Legal basis: Art. 6 para. 1 lit. a GDPR.
Cancellation is possible at any time.
8. Payment provider
We use the following payment methods to process orders:
- Credit card (Global Payments)
Payment processing via Global Payments. Processing of payment and transaction data in accordance with Art. 6 para. 1 lit. b GDPR.
- Instant bank transfer (SOFORT / Klarna)
Transmission of the data required for payment processing to Klarna. Legal basis: Art. 6 para. 1 lit. b GDPR.
- Prepayment (bank transfer)
Processing exclusively of the data required for contract processing. Legal basis: Art. 6 para. 1 lit. b GDPR.
- PayPal (only on request)
Payment processing via PayPal only at the express request of the customer. PayPal processes payment data on its own responsibility. Legal basis: Art. 6 para. 1 lit. b GDPR.
9. Order processing
We process customer data (name, address, email, products, invoice data) to fulfil the contract.
Legal basis: Art. 6 para. 1 lit. b GDPR.
Storage according to UGB/BAO: 7 years.
10. Social media
We operate profiles on:
When visiting these pages, the privacy policies of the respective providers apply.
Legal basis: Art. 6 para. 1 lit. f GDPR (online presence).
11. Rights of the data subjects
Visitors have the following rights:
- Information
- rectification
- erasure
- restriction of processing
- Data portability
- Revocation of consent
- Objection
Please send enquiries to: bikebedo@gmail.com
12. Updating
This privacy policy will be updated as necessary to comply with legal requirements.